Is Delta's Food Policy Reckless Endangerment?

If you requested a Gluten Free meal, and Delta serves you a Gluten Free meal, and it's clearly labeled a Gluten Free meal, then shouldn't it actually be a Gluten Free meal? Not according to Delta airlines.

Delta's spokesperson wrote, even if a meal is clearly labeled gluten free, passengers are "encouraged to refrain from ingesting any product if they feel it does not fit within their dietary requirements." That's like saying that if they serve a peanut-sensitive passenger a snack and tell them that it is almonds, the passenger is responsible for knowing that it is actually peanuts.

Help us help Delta to bring their policy into the 21st century. While they're at it, maybe they can do something about their customer service!!

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Responsibility at a Corporate Level in Action

British Petroleum has gained my respect, my support and my business because they are taking responsibility for their mistake and its impact.

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